Mobile Messaging Alert Program Privacy Policy and Terms and Conditions

Mobile Messaging Alert Program Privacy Policy

Effective Date:  January 1, 2023

Information Practices

TC Services USA Inc. (“TCS” or “we”) understands that privacy and data security are important issues to our program users.  We recognize our obligation to keep your information secure and confidential. The scope of this privacy policy (the “Mobile Messaging Privacy Policy”) applies to the INFB Mobile Messaging Alert Program.  This Mobile Messaging Privacy Policy is separate from and in addition to TCS’s website Privacy Policy.  We may modify this Mobile Messaging Privacy Policy at any time, and, accordingly, we urge you to frequently review it and check for updates. By subscribing to/opting-in to the TCS Mobile Messaging Alert Program, you are providing us with personally identifiable information, and you consent to our use of such information as described in this Policy.

What Information Do We Collect?

We will collect your mobile phone number and other personally identifiable information that you voluntarily provide to us (“Personal Information”) in order to participate in TCS Mobile Messaging Alert Program.  You may refuse to provide your Personal Information, and this may lead to your inability to participate in the TCS Mobile Messaging Alert Program.

Mobile devices may collect different information than what is collected by computers used to access our website.  When connecting to our website using a mobile device that provides Internet access, if the mobile device service provider uniquely identifies the device, TCS will receive this information.  TCS may use this unique mobile device identification information to offer extended services and/or functionality.  Certain TCS services may require collection of the telephone number for your device.  TCS may associate that telephone number with the mobile device identification information.

Some mobile phone service providers in the United States are required to operate a system that will pinpoint the physical location of devices that use their service.  Depending on the provider, TCS may automatically receive such location information. TCS (or its service providers) may use and store this information to provide enhanced location-based services.  However, it is not TCS’s practice to send unsolicited messages to your mobile phone.

How is Your Information Used and Shared?

Personal Information is collected in order to participate in the TCS Mobile Messaging Alert Program pursuant to the specific Terms and Conditions for the TCS Mobile Messaging Alert Program. TCS may use your Personal Information for the following purposes: to administer and improve the program and/or related services including SMS services; to provide Internet and/or mobile security; and to meet legal requirements. TCS, its affiliates and service providers may have access to your Personal Information and any information you enter through the text messaging service.  TCS may work with affiliated organizations to perform certain functions on our behalf, such as managing data or processing information. These third parties will have access to your Personal Information only to the extent necessary to perform these specific functions and may not use it for any other purpose. We may also share your Personal Information with your cell phone service provider or their partners and/or subcontractors.

Privacy of Children

TCS does not knowingly collect Personal Information from children under the age of 13.  Authorized users must be 16 years of age or older to participate in the TCS Mobile Messaging Alert Program.


If you visit our website, TCS or a third-party may store or recognize some information on your computer in the form of a “cookie” or similar file that can help us make the site and/or services more functional. Cookies allow websites to “remember” a user’s activities and visits to a site. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the site may be limited, and you may not be able to take advantage of the site’s features. Some telephones may also store cookies.  Check your phone’s make and model and/or contact your carrier to determine how to change browser settings.


Mobile alerts may contain links to other sites on the Internet that are owned and operated by third parties.  TCS is not responsible for the collection or use of your information at any third party sites.


We have reasonable administrative, physical and technical measures, policies and procedures in place to protect the privacy, security and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on our secure servers, or that of our service providers, behind a firewall at a data center with strictly controlled access.

How Do You Contact TCS or Update Personal Information?

If you have any questions or comments about this Mobile Messaging Privacy Policy, or would like to update, deactivate or delete any Personal Information, please contact us at [email protected] .

We will retain your Personal Information for as long as your account is active or as needed to provide you with the services that you requested. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Mobile Messaging Alert Program Terms & Conditions

Effective Date:  January 1 2023

Participants who opt-in to the WOTC ATS Program will be automatically subscribed to receive a one-time text reminder to complete the WOTC form.  Follow up reminders may be sent during the first 6 months of opting in.

By submitting your information as set forth herein, you give us your express consent to use automated technology to call and/or text you on your mobile device at the wireless number you provided, for information and alerts regarding events, programs and policy advocacy. You also give us your consent to receive prerecorded messages sent for any reason using automated technology at that phone number. You are not required to provide this consent to make a purchase from us.

Participants may unsubscribe/opt-out from the program at any time by sending an email to [email protected] .

The Program is provided, as is, without charge, outside of the standard messaging and data rates for mobile messages sent and received from a participant’s mobile device according to the terms and conditions in his or her wireless calling plan (Message and Data Rates May Apply). This mobile messaging service may be subject to fees and charges imposed by a participant’s wireless service provider under his or her mobile plan. Text messaging and wireless service are not available in all areas. Not all mobile devices may be supported.  TCS is not liable for any delays or delivery failure by network operators.  Only U.S. telephone numbers are supported. 

For any questions or concerns call toll free, between 8:00 AM and 5:00 PM ET, Monday through Friday, at 1-212-635-9500 or email [email protected] .

This Mobile Messaging Alert Program Terms & Conditions agreement is separate from and in addition to TCS’s website Terms and Conditions of Use. Use of SMS service under this Agreement is governed by the laws of the State of New York.

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